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Tuesday, January 11, 2011

Winter Weather Advisory for Southeastern U.S. Service Update

Severe winter weather in the southeastern United States is affecting UPS operations as many roads throughout the region are treacherous or impassable. With safety as our first priority, we are deploying contingency plans wherever possible to minimize the impact to service.

Due to the weather, there will be no pickup, delivery or on-call pickup service today in the Zip Codes listed below. The UPS package guarantee does not apply when transportation networks are disrupted.

To track your shipments: The UPS Store 4988

North Carolina 27013-28909
South Carolina 29001-29899
Tennessee 37302-37880

Thursday, January 6, 2011

Safely Packing Batteries Is Critical

Service Update

It is important to be aware of proper shipping processes when shipping batteries, as improperly packaged batteries can short-circuit, overheat, and catch fire while in transportation.

If you ship packages containing batteries, whether by ground or air, it is your responsibility to make sure they are packaged correctly and ensure they comply with all applicable regulations.

There are many types of batteries, including lithium (e.g. computer and cell phone batteries); dry cell (e.g. AA, C, D batteries); and lead-acid (e.g. for cars or wheelchairs). Each type has varying levels of regulatory requirements and packaging needs, and several types must be documented as hazardous materials when shipped.

Please assess your current shipping operation to make sure you are following safe battery packing procedures.

To help reduce the risk of battery-related incidents, follow these guidelines for preparing a package containing batteries:

* For loose batteries, cover the battery terminals (or leads) with an insulating cap or electrical tape, if the battery is not already contained in protective packaging.
* Ensure there is adequate internal protection to keep batteries from contacting metal or other batteries by wrapping them individually, either with bubble sheeting or plastic bags.
* Do not ship damaged, defective, or recalled batteries by air, as such shipments are prohibited by federal regulation. Also, UPS does not accept air shipments of recycled batteries.
* For battery-operated tools, laptops, or other appliances, provide effective protection for the switches to make sure they will not turn on accidentally during transportation.
* Lead-acid batteries contain highly corrosive liquids, making these batteries subject to U.S. and international shipping regulations. UPS hazardous materials restrictions may also apply.
* Package batteries securely to keep them from shifting, being crushed, or otherwise damaged while in transportation.


We appreciate your help in making sure your packages are safe for transport.

Tuesday, December 14, 2010

Photo ID Requirement for UPS services

On December 7, UPS made the following announcement: 

The safety and security of our customers, business partners and employees is of utmost concern. Our approach is a multi-layered approach to security, implementing additional security precautions to protect people, shipments or our facilities. 


As a result, UPS is enhancing security measures around shipments that originate at retail shipping locations worldwide. 
Effective December 7, 2010, consumers who originate and tender a shipment to any retail shipping location will be required to show a government-issued photo ID as a form of identification.  The photo must match the person tendering the shipment. 


This procedure is already in place in some UPS locations and is being expanded to include all retail shipping locations worldwide, including Mail Boxes Etc. and The UPS Store locations.   


Customers who have already prepared a shipping label, for example through their business or personal UPS account, are not currently required to present an ID.  


If sufficient verification of identity is not obtained at the retail shipping location, customers will not be allowed to ship via UPS services.  Acceptable forms of ID include:
  • State-issued driver’s license or Department of Motor Vehicles ID
  • U.S. or foreign government-issued passport
  • U.S. Permanent Resident Card or “Green Card”
  • U.S. military ID
  • Native American Tribal Photo ID

As always we thank you for your business and for helping to enhance safety.

Monday, December 6, 2010

UPS Store #4988: Handle the Logistics of the Holidays

FOR IMMEDIATE RELEASE


Contact:

Hiram Andrades

The UPS Store 4988

703.367.8955


The UPS Store helps Customers handle
the logistics of the holidays

MANASSAS/MANASSAS PARK, VA December 6, 2010 – This time of year, customers have a ton on their plates, and we don’t mean delicious turkey and stuffing. The experts at Hiram Andrades’ The UPS Store ® located at Signal Hill Shopping Center, 9532 Liberia Avenue, Manassas, VA 20110  or online: www.theupsstorelocal.com/4988 can ease holiday stress by helping with customers’ holiday logistics.

“Customers are busy running from point A to point B making all the necessary preparations for the holidays,” said The UPS Store franchisee Hiram Andrades. “Whether it’s packing and shipping gifts to loved ones, shipping luggage ahead to grandma’s house, opening a mailbox to receive all those online orders, or printing the family’s holiday newsletter, we’re a one-stop shop that can handle many of our customers’ holiday logistics.”

Andrades and his team offer professional packing and shipping of your gifts so they arrive safe and sound. For the die-hard DIYers, [Andrades and his staff offer customers the following tips to pack like a pro:
  • Begin with the proper materials, including: a new cardboard box designed for shipping (no gift boxes); professional-grade packaging tape (no cellophane, masking or duct tape); and packaging material like foam peanuts or bubble cushioning (no newspapers or real popcorn).
l  Include a label inside the package with both the destination and return addresses.
l  Use a shipping option, like UPS, that provides a package-tracking number.
l  Take batteries out of toys, electronics, etc. before shipping.
l  Ship wrapped gifts ahead to your destination, especially if traveling by air.

“It’s also important to use the right size box,” Andrades said. “You want to leave at least two inches between your gifts and the walls of the box and fill the space with adequate packaging materials.”

“Of course, if you’re in doubt, it’s always good to turn to the professionals. That’s why we’re here,” [insert franchisee last name] said. “Our assistance is particularly important if you’re shipping fragile or unusually shaped items.”

The UPS Store also offers the Pack & Ship Promise, which reimburses customers the cost of packaging materials and service as well as shipping costs in the event a center-packed item shipped via UPS is lost or damaged (subject to the lesser of actual value, replacement or repair cost).] More information is available at www.theupsstorelocal.com/4988.

In addition, with only 20 shipping days between Thanksgiving and Christmas, good timing is critical. Mondays are typically the busiest shipping days and Dec. 13-17 is expected to be the busiest week of the year.

“But procrastinators need not fear. You can ship as late as Dec. 23 for delivery on Dec. 24,” Andrades said.

Customers also have an opportunity to help the environment this holiday season.

 “Don’t hassle with trying to figure out what to do with all of those pesky packaging peanuts,” Andrades said. “Bring them to us. We accept clean packaging peanuts for reuse.”

The UPS Store carries a full array of shipping supplies. They also can assist with printing holiday newsletters, programs and invitations. You can even have more time to shop by getting a mailbox at The UPS Store, where holiday helpers can accept all of your online and catalog orders from any carrier and notify you via e-mail or text when you have a package waiting.

The UPS Store is located at The UPS Store ® located at Signal Hill Shopping Center, 9532 Liberia Avenue, Manassas, VA 20110 and has convenient extended holiday hours: Mon-Fri 8:30AM – 7:30PM, Sat 10:00AM – 5:00 PM and Sun 10:00AM – 2:00PM.   For additional information, visit www.theupsstorelocal.com/4988or call 703.367.8955.

About The UPS Store
With more than 4,300 locations in the U.S., The UPS Store network comprises the nation’s largest system of retail shipping, postal, printing and business service centers. The UPS Store locations in the U.S. are independently owned and operated by licensed franchisees of Mail Boxes Etc., Inc., a UPS subsidiary. For additional information, please visit www.theupsstorelocal.com/4988.
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